RightShip Help Center

All Collections

Getting started in the RightShip Platform

Multi-factor Authentication (MFA) - Authenticator App - one-time code

Multi-factor Authentication (MFA) - Authenticator App - one-time code

Updated over a week ago

Authenticator Apps recommended by RightShip

Google Authenticator	Click here to download via Google Play Click here to download via Apple Store *Note*: Not recommended if you are located in China.
Microsoft Authenticator	Click here to download via Google Play Click here to download via Apple Store
Symantec VIP Access	Click here to download via Google Play Click here to download via Apple Store

Configuring the one-time code generation

Google Authenticator

Enter the Google Authenticator app. Click on the add icon. Click on Scan a QR code.
Scan the QR code located in the verification step when logging into the platform.
Enter the 6 digit one-time code into the platform login screen.

Microsoft Authenticator

Enter the Microsoft Authenticator app. Click on the add icon.
Select the type of account you are adding followed by Scan QR code.
Scan the QR code located in the verification step when logging into the platform.
Click on your RightShip account to retrieve your one-time code.
Enter the 6 digit one-time code into the platform login screen.

Symantec VIP Access

Enter the VIP Access app. Click on the add icon.
Click on SCAN QR CODE.
Scan the QR code located in the verification step when logging into the platform.
Enter the 6 digit one-time code into the platform login screen.

Related Articles

Multi-factor Authentication (MFA) access to the Platform