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Multi-factor Authentication (MFA) - Authenticator App - one-time code | RightShip Help Center

Authenticator Apps recommended by RightShip

Google Authenticator

Google Authenticator

 

Click here to download via Google Play

Click here to download via Apple Store

 

Note: Not recommended if you are located in China.

Microsoft Authenticator

Microsoft Authenticator

 

Click here to download via Google Play

 

Click here to download via Apple Store

Symantec VIP Access

Symantec VIP Access

 

Click here to download via Google Play

 

Click here to download via Apple Store

 

Configuring the one-time code generation

Google Authenticator

  1. Enter the Google Authenticator app.
  2. Click on the add icon.

    Add Icon
  3. Click on Scan a QR code.

    Scan QR Code
  4. Scan the QR code located in the verification step when logging into the platform.

    Scan QR Code step 2
  5. Enter the 6-digit one-time code into the platform login screen.

    6 Digit Code

Microsoft Authenticator

  1. Enter the Microsoft Authenticator app.
  2. Click on the add icon.

    Microsoft Authenticator 1
  3. Select the type of account you are adding followed by Scan QR code.

    Add Account
  4. Scan the QR code located in the verification step when logging into the platform.

    Scan QR Code step 2
  5. Click on your RightShip account to retrieve your one-time code.

    One time code
  6. Enter the 6-digit one-time code into the platform login screen.

    6 Digit Code 2

Symantec VIP Access

  1. Enter the VIP Access app.
  2. Click on the add icon.

    Symantec VIP screen
  3. Click on SCAN QR CODE.

    Scan QR Code Symantec
  4. Scan the QR code located in the verification step when logging into the platform.

    Scan QR Code step 2
  5. Enter the 6-digit one-time code into the platform login screen.

    6 Digit Code 3