DOC Scores and Resolutions
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DOC Scores and Resolutions |
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Rule |
Resolution Options |
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DOC3-1 |
Open Cat A incidents in the last 6 months |
Owner to provide RightShip with an acceptable close out to the open incident. |
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DOC3-2 |
Closed Cat A incidents in the last 6 months |
N/A |
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DOC3-3 |
Open Cat A incidents in the last 12 months |
Owner to provide RightShip with an acceptable close out to the open incident. |
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DOC3-4 |
Open Cat A incidents in the last 24 months |
Owner to provide RightShip with an acceptable close out to the open incident. |
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DOC3-5 |
Open Cat A incidents in the last 36 months |
Owner to provide RightShip with an acceptable close out to the open incident. |
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DOC3-6 |
Open Cat A incidents in the last 48 months |
Owner to provide RightShip with an acceptable close out to the open incident. |
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DOC3-7 |
Open Cat A incidents in the last 60 months |
Owner to provide RightShip with an acceptable close out to the open incident. |
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DOC4-1 |
Closed Cat A incidents in the last 12 months |
N/A |