Responding promptly and accurately to a Request for Information (RFI) is essential for maintaining effective communication and ensuring a thorough and transparent self-assessment process. This guide offers a detailed, step-by-step approach to efficiently address an RFI issued by RightShip, ensuring that all required information is clearly and effectively communicated.

Start by accessing the email that contains the RFI. This email is sent when an RFI is issued that requires your input or clarification.

Within the RFI email, find and click the "Reply" button to initiate your response. This will take you to the Message Centre on the platform, where a response box on the right panel allows you to type and submit your answer.

Type your response in the provided text box, making sure it is clear, thorough, and addresses all the points raised in the RFI. Click the “Submit response” button to send it. Ensure all necessary details are included to minimise the need for any additional queries or follow-up RFIs.

Responding to RFIs is designed to be a straightforward process, facilitating seamless communication between DOC holders and RightShip operations team.

Should you require any assistance or have any questions, please do not hesitate to contact us at [email protected]. We are here to support you throughout your journey.